Privacy Policy

1. Introduction

This Privacy Policy describes how Svart KV (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit our website (“Website”) and use our services, specifically related to IT infrastructure and B2B solutions. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information We Collect

We may collect the following types of information when you visit our Website or use our services:

2.1. Personal Information

    • Name
    • Email address
    • Phone number
    • Company name
    • Job title

2.2. Non-Personal Information

    • Browser type and version
    • Operating system
    • IP address
    • Date and time of access
    • Referring website

3. How We Use Your Information

We may use your information for the following purposes:

3.1. Providing Services

To provide you with IT infrastructure and B2B solutions.

To communicate with you regarding your inquiries, requests, and services.

3.2. Marketing

To send you promotional materials and updates about our services, with your consent.

3.3. Analytics

To analyze user behaviour on our Website, improve our services, and enhance your user experience.

4. Information Sharing

We may share your information with third parties in the following circumstances:

4.1. Service Providers

We may share your information with trusted service providers who assist us in delivering our services, subject to confidentiality agreements.

4.2. Legal bases for processing

We will process your personal information lawfully, fairly and in a transparent manner. We collect and process information about you only where we have legal bases for doing so.

These legal bases depend on the services you use and how you use them, meaning we collect and use your information only where:

    • it’s necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (for example, when we provide a service you request from us);
    • it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for IT infrastructure services, to market and promote our services, and to protect our legal rights and interests;
    • you give us consent to do so for a specific purpose (for example, you might consent to us sending you our newsletter); or
    • we need to process your data to comply with a legal obligation.

4.3. Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the acquiring entity.

5. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing behaviour on our Website. You can manage your cookie preferences through your browser settings.

6. Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be 100% secure.

7. Your Choices

You have the following rights regarding your personal information:

    • Access: You can request access to the personal information we hold about you.
    • Correction: You can request corrections to any inaccuracies in your personal information.
    • Deletion: You can request the deletion of your personal information, subject to legal obligations.
    • Marketing Preferences: You can opt out of receiving marketing communications from us at any time.

8. Children’s Privacy

Our Website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children.

9. Changes to this Privacy Policy

At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.